Front Desk Specialist in Anderson, SC at Phillips Staffing

Date Posted: 3/13/2018

Job Snapshot

Job Description

We are currently seeking Front Desk Specialist for a temp to hire position with our client’s team of experienced professionals located in Anderson, SC.
The primary for this position is to interact with clients and coordinating communication between doctors, assistants and the clients.

Essential duties and responsibilities

• Provide top-notch customer service.

• Identify and work compassionately with clients in various emotional states.

• Work patiently with distressed, frustrated or disgruntled clients.

• Answer phone calls from clients.

• Schedule appointments and schedule procedures.

• Check-in clients.

• Monitor client flow from check-in to discharge.

• Monitor schedule and flow.

• Client call backs.

• Assist in cleaning the hospital including but not limited to: keeping reception desk area and lobby clean and sanitary, taking out the trash and recycling, laundry, cleaning floors, bathrooms, exam rooms, kitchen and kennels if needed.

• Process payment transactions.

• Computer skills: Able to use Windows based computer systems, word processing, email, web search and other skills needed to effectively use the practice management software program.

• High School Diploma or G.E.D.
• At least 2 year of customer service job-related experience.
• Basic math and writing skills.